Jayda Fingers
Maumelle,AR
Summary
Dedicated with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Able to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Clerical Manager Lead
Dillard's
07.2022 - Current
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Managed and motivated employees to be productive and engaged in work.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Developed detailed plans based on broad guidance and direction.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
Caddy Head Lead
Maumelle Country Club
02.2021 - 06.2022
- Promoted a positive atmosphere within the golf community by exemplifying exceptional sportsmanship and professionalism.
- Enhanced golfer experience by providing accurate yardage information and club selection advice.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized golfer satisfaction with attentive service, anticipating needs, and proactively addressing concerns.
- Supervised gameplay and monitored guests' actions to prevent theft.
- Issued tickets to customers and collected payment and fees for desired services.
- Trained new recreation attendants on safety procedures and customer service tactics.
- Cleaned and maintained balls, clubs, and course amenities.
- Assisted golfers in improving their gameplay through strategic course navigation and shot recommendations.
- Maintained smooth pace of play for golfers on course.
Cell Phone Technician
Cricket
02.2020 - 11.2020
- Installed and configured new devices and system components.
- Offered guidance to consumers on purchasing mobile phone accessories.
- Backed up and restored user data to replacement devices, maintaining strict customer privacy protocols.
- Repaired cell phones with accuracy and attention to detail, reducing repeat visits for the same issue.
- Managed inventory of replacement parts, ensuring timely repairs and minimizing customer wait times.
Education
High School Diploma -
Maumelle High School
Maumelle, AR05.2022
Welding - Trade
Metropolitan Career And Technical Center
1 Commerce Way, Little Rock, AR 7220204.2021
Skills
- Task Delegation
- Goal Setting
- Salesforce Management
- Staff Training
- Problem Resolution
- Teamwork and Collaboration
Languages
Dutch
Limited Working
Chinese (Mandarin)
Limited Working
Swedish
Professional Working
Timeline
Clerical Manager Lead
Dillard's
07.2022 - Current
Caddy Head Lead
Maumelle Country Club
02.2021 - 06.2022
Cell Phone Technician
Cricket
02.2020 - 11.2020
High School Diploma -
Maumelle High School
Welding - Trade
Metropolitan Career And Technical Center