Portney Hunt
Houston,TX
Summary
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clerical Supervisor
Texas Department Of Criminal Justice
01.2019 - 03.2023
- Streamlined office operations by implementing efficient filing systems and organizational procedures.
- Enhanced team productivity by delegating tasks, setting priorities, and monitoring progress.
- Reduced errors in document processing by implementing thorough quality control checks.
- Increased department efficiency with the introduction of new software programs for data management and reporting.
- Boosted employee morale through regular performance evaluations and constructive feedback sessions.
- Managed schedules, travel arrangements, and expenses for executive staff members, ensuring seamless coordination of daily activities.
- Maintained strict confidentiality in handling sensitive information related to personnel records, financial data, and legal documents.
Debt Consultant
Synergertic Communications Inc.
06.2018 - 03.2020
- Reduced client debt by negotiating settlements and restructuring payment plans.
- Improved clients'' financial situations through comprehensive debt analysis and customized action plans.
- Streamlined client communication processes for increased efficiency in case management.
- Enhanced team productivity by providing ongoing training and support to junior debt consultants.
- Developed tailored strategies, effectively resolving complex client cases involving bankruptcy or litigation threats.
Ground Package Handler
UPS
11.2015 - 12.2017
- Improved package processing efficiency by accurately scanning and sorting packages according to size, weight, and destination.
- Ensured timely deliveries by loading and unloading trucks with precision and speed.
- Reduced damage claims by carefully handling fragile items and adhering to company guidelines for safe package handling.
- Assisted in maintaining a clean work environment through proper organization of workstations and regular equipment inspections.
Financial Advisor
Morgan Stanley
02.2013 - 09.2016
- Increased client satisfaction by providing personalized financial advice and investment strategies.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Collaborated with team members to streamline processes and improve overall client experience.
Customer Service Representative
Iqor
07.2011 - 08.2013
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Answered constant flow of customer calls with minimal wait times.
Education
Associate of Arts - Business Administration And Management
Lone Star College System
Spring, TX07.2016
High School Diploma -
Wheatley High School
Houston, TX06.2011
Skills
- Meeting Coordination
- Task Delegation
- Team Management
- Report Preparation
- Critical Thinking
- Budget Management
- Data Analysis
Certification
On the Job Training Certificate
OSHA Certificate
Timeline
Clerical Supervisor
Texas Department Of Criminal Justice
01.2019 - 03.2023
Debt Consultant
Synergertic Communications Inc.
06.2018 - 03.2020
Ground Package Handler
UPS
11.2015 - 12.2017
Financial Advisor
Morgan Stanley
02.2013 - 09.2016
Customer Service Representative
Iqor
07.2011 - 08.2013
Associate of Arts - Business Administration And Management
Lone Star College System
High School Diploma -
Wheatley High School
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