Jayda Wilson
Hazel Crest,IL
Summary
Top-performing customer service representative with extensive experience assisting customers through phone and in person. Committed to balancing company goals while helping all customers find satisfactory solutions. Resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of customers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Twin Peaks Restaurants
Warrenville, IL
10.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Merchandise Associate
Walmart
Country Club Hills, IL
09.2021 - 09.2023
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Maintained accurate records of inventory levels and sales data to ensure optimal product availability.
Cashier
Burger King
Markham, IL
08.2020 - 08.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Associate of Science - Health Sciences
Aurora University
Aurora, IL12-2026
Some College (No Degree) - Biology
University of New Haven
West Haven, CTSkills
- Computer and Microsoft Office Skills
- Problem-solving abilities
- Interpersonal and Communication Skills
- Decisive Decision-Making
Certification
- Stop the Bleed Training
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Server
Twin Peaks Restaurants
10.2023 - Current
Merchandise Associate
Walmart
09.2021 - 09.2023
Cashier
Burger King
08.2020 - 08.2022
Associate of Science - Health Sciences
Aurora University
Some College (No Degree) - Biology
University of New Haven