Hostess
Guidrys Cajun Kitchen
03.2025 - Current
- Assisted in managing guest seating arrangements to optimize flow and minimize wait times.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Supported training initiatives for new staff on hosting procedures and guest interaction.
- Coordinated communication between front-of-house staff and kitchen to ensure timely service delivery.
- Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
- Fostered a positive work atmosphere, promoting open communication between staff and management.
- Assisted servers during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
- Interacted with guests to obtain positive or negative feedback and constructively apply information.