Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Hi, I’m
Jayde Cobleigh
Philadelphia,PA
Summary
Overview
2
years of professional experience
Work History
McCormick & Schmick's Seafood & SteaksPhiladelphia , PA
Server
08.2022 - Current
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Rocksteady PromotionsPhiladelphia , PA
Customer Service Representative
09.2022 - 10.2022
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Responded proactively and positively to rapid change.
- Exhibited high energy and professionalism when dealing with clients and staff.
White Dog CafePhiladelphia , PA
Server
10.2020 - 08.2022
Job overview
- Answered customers' questions, recommended items and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Education
Lower Cape May Regional High SchoolCape May, NJ
High School Diploma
06.2017
University Overview
- Elected Captain of Basketball and softball team
- Member of National Honor Society
- Member of Future Business Leaders of America
Skills
- Conflict and Complaint Resolution
- High-Energy and Stamina
- Cool Under Pressure
- Natural Leadership
- Sales Expertise
- Microsoft Office
- Microsoft Outlook
- Microsoft Excel
Timeline
Customer Service Representative
Rocksteady Promotions
09.2022 - 10.2022
Server
McCormick & Schmick's Seafood & Steaks
08.2022 - Current
Server
White Dog Cafe
10.2020 - 08.2022
Lower Cape May Regional High School
High School Diploma
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