Jayden Byers-Dessart
Wichita
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Store Lead
State Beauty Supply
05.2023 - 01.2024
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Streamlined store operations for increased efficiency and productivity through effective delegation of tasks.
- Reduced inventory discrepancies by conducting regular audits and implementing improved tracking procedures.
- Managed staff schedules, ensuring proper coverage during peak hours and minimizing overtime expenses.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
Sales Associate
Sally's Beauty Supply
09.2022 - 05.2023
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
Warehouse Packer
Amazon
01.2021 - 05.2021
- Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Prepared orders by processing requests, pulling materials, packing boxes and placing orders in delivery area.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05.2017
Skills
- Merchandising Knowledge
- Cash Handling
- Upselling Techniques
- Time Management
- Product Recommendations
- Customer Needs Assessment
- Relationship Selling
- Store Opening and Closing
- Stockroom Upkeep
- Teamwork and Collaboration
- Problem-Solving
- Display Setup
- Policy and Procedure Adherence
- Written and Oral Communication Skills
- Check Payment Processing
Timeline
Store Lead
State Beauty Supply
05.2023 - 01.2024
Sales Associate
Sally's Beauty Supply
09.2022 - 05.2023
Warehouse Packer
Amazon
01.2021 - 05.2021
High School Diploma -
Penn Foster Career School
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