Years of effective experience
Jayden Frazier
Bristol,PA
Summary
Proven sales associate with a track record of enhancing customer satisfaction and fostering client relationships at Wawa. Skilled in problem-solving and persuasive communication, I excel in teamwork and collaboration, significantly improving business operations. Demonstrated ability to manage stress and boost service levels, contributing to a loyal customer base and repeat business.
Overview
4
4
Work History
Sales Associate
Wawa
10.2024 - Current
- Listened to customer needs and desires to identify and recommend optimal products.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Provided positive first impressions to welcome existing, new, and potential customers.
Assistant Store Owner
Blackroseillusionsllc
02.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Sales Associate
Wawa
07.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Wawa
04.2020 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
Education
High School Diploma -
Pennsbury High
Fairless Hills, PA06-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Persuasive skills
- Self-awareness
- Goals definition
- Vocal tone
Timeline
Sales Associate
Wawa
10.2024 - Current
Sales Associate
Wawa
07.2022 - 09.2022
Assistant Store Owner
Blackroseillusionsllc
02.2022 - Current
Sales Associate
Wawa
04.2020 - 03.2021
High School Diploma -
Pennsbury High