JAYDEN LUCIUS
Davie
Summary
Dedicated Sales Associate and Delivery Driver with experience providing excellent customer service in fast-paced retail and logistics environments. Consistently exceeds sales goals through strong product knowledge and personalized service, while also ensuring accurate, timely deliveries. Proven ability to manage multiple priorities, resolve customer issues efficiently, and maintain high satisfaction standards. Experienced in route navigation, time management, and safe vehicle operation while representing amazon and partner delivery services. Works effectively in team settings and independently, with a strong work ethic and commitment to reliability, efficiency, and continuous professional growth.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Amazon/ Tollanis Solutions Inc
08.2025 - Current
- An Amazon Delivery Driver is responsible for safely and efficiently delivering packages to customers while providing excellent customer service. Drivers operate delivery vans, follow assigned routes, and ensure timely, accurate deliveries in accordance with company standards.
FRONT OF HOUSE ASSOCIATE
UPS
10.2024 - Current
- Greet and assist customers at the front counter with package drop-offs, pickups, and general inquiries.
- Provide expert support with shipping options, labeling, and tracking processes.
- Handle financial transactions and operate POS systems efficiently and accurately.
- Ensure the lobby and customer service areas remain clean, organized, and well-stocked.
- Resolve customer issues and concerns in a professional and timely manner, escalating as needed.
- Support team operations during high-volume periods, contributing to overall workflow and efficiency.
ASSISTANT STORE MANAGER
Lids Locker Room
09.2022 - 05.2024
- Delivered top-tier customer service and resolved escalated concerns efficiently.
- Trained and supervised team members to ensure operational excellence.
- Coordinated store merchandising, promotions, and inventory audits.
- Recruited and onboarded new staff, improving team performance and retention.
- Helped drive revenue growth through upselling and loyalty program enrollment.
SALES ASSOCIATE
Lowe's
10.2022 - 03.2023
- Practiced enthusiastic customer service and listened intently to needs to maximize opportunities for lumber sales.
- Offered exceptional service to every customer entering lumber department and went above-and-beyond to assist with needs.
- Discussed practical considerations of home construction, additions and renovation projects to guide customers to optimal products.
- Helped customers locate desired products and suggested additional supplies or tools needed to complete planned jobs.
- Maintained knowledge of current sales and promotions.
Retail Associate
Calvin Klein
09.2022 - 11.2022
- Greet and assist customers with a high level of customer service.
- Maintain store cleanliness and merchandise presentation.
- Process sales transactions and handle returns or exchanges.
- Achieve or exceed sales goals and KPIs.
- Stay updated on product knowledge and promotions.
- Assist with stock replenishment and inventory management.
- Work collaboratively with team members to meet store objectives.
Retail Associate
All Star Elite
10.2021 - 03.2022
Retail Associate
Polo Ralph Lauren
05.2021 - 09.2021
- Directed customers to appropriate merchandise and store locations.
- Helped maintain clean and orderly work environment.
- Provided product information and notified customers of new promotions.
- Notified customers of pricing changes and special offers to boost sales.
- Notified supervisors of inventory shortages, damages and changes.
Education
High School -
WESTERN HIGH SCHOOL
BACHELOR OF CIVIL ENGINEERING -
Broward College
Skills
- Customer service
- Conflict resolution
- Communication
- Team leadership
- Merchandising
- POS systems
- Problem-solving
- Retail sales strategy
- Upselling techniques
- Organizational skills
- Inventory management
- Restocking and replenishment
Languages
English
Timeline
Delivery Driver
Amazon/ Tollanis Solutions Inc
08.2025 - Current
FRONT OF HOUSE ASSOCIATE
UPS
10.2024 - Current
SALES ASSOCIATE
Lowe's
10.2022 - 03.2023
ASSISTANT STORE MANAGER
Lids Locker Room
09.2022 - 05.2024
Retail Associate
Calvin Klein
09.2022 - 11.2022
Retail Associate
All Star Elite
10.2021 - 03.2022
Retail Associate
Polo Ralph Lauren
05.2021 - 09.2021
High School -
WESTERN HIGH SCHOOL
BACHELOR OF CIVIL ENGINEERING -
Broward College