Jayden Mims-Degraphenreid
Doylestown,PA
Summary
Personable and dedicated Customer Service Representative with extensive experience in food industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Jersey Mike's Subs
Doylestown, PA
10.2023 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved customer complaints promptly and efficiently.
- Developed positive relationships with customers through friendly interactions.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Provided exceptional customer service to ensure customer satisfaction.
Camp Counselor
Boy Scouts of America
Washington, DC
06.2022 - 07.2022
- Managed inventory of camping supplies such as tents, sleeping bags, cooking utensils.
- Trained junior staff members on emergency procedures in case of injury or illness.
- Assisted in developing weekly lesson plans for various age groups.
- Monitored camper behaviors during meals ensuring proper hygiene habits were followed.
- Inspected cabins daily to verify cleanliness standards were met according to health regulations.
- Conducted pre-camp orientation sessions for new campers and parents.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
Education
High School Diploma -
Duke Ellington School Of The Arts
Washington, DC06-2023
Skills
- Complaint resolution
- Product Knowledge
- Data Collection
- Consultative Sales
- Active Listening
- Customer consulting
- Senior leadership support
- Customer Education
- Research
- Multi-Task Management
- Team Development
Timeline
Customer Service Representative
Jersey Mike's Subs
10.2023 - Current
Camp Counselor
Boy Scouts of America
06.2022 - 07.2022
High School Diploma -
Duke Ellington School Of The Arts