Summary
Overview
Work History
Education
Skills
Timeline
Licenses & Credentials
CMA Certificates
References
Generic

Jayden Pusterla

Ulladulla,NSW

Summary

Highly motivated with a high customer focus valuing customer experience and operational success. Possess skills and knowledge that extend beyond the scope of my current role, particularly in relation to IT and gaming systems and with the completion of a Bachelor's in Accounting will be able to provide a high financial acumen. High problem solving ability, able to provide solutions that has allows operational success beyond the suggested course of action by product technicians. Situational leadership style, able to adapt to gain best performance from staff, proven to lead a team to successful KPI targets. Experience in compliance and performance management.

Overview

8
8
years of professional experience

Work History

Shift Manager

Milton Ulladulla Ex-Servos Club
Ulladulla, NSW
01.2025 - Current

Duty Supervisor

Milton Ulladulla Ex-Servos Club
Ulladulla, NSW
03.2023 - 01.2025

Bartender & Gaming Host

Milton Ulladulla Ex-Servos Club
Ulladulla, NSW
05.2022 - 03.2023

Parts Interpreter

McPhersons Parts & Service
04.2018 - 04.2022

Education

Bachelor of Accounting -

Adelaide University
09.2026

Certificate III in Automotive Sales -

TAFE NSW
Wagga Wagga
08.2021

Higher School Certificate -

Parkes High School
Parkes
2017

Skills

    Operations & Leadership

    Compliance & Risk

  • Team leadership & staff training
  • Gaming & liquor compliance
  • Rostering & labour cost control
  • Compliance audit experience
  • Incident & conflict management
  • WHS & incident reporting
  • Financial & Commercial

    Systems & Technology

  • Budget awareness & cost control
  • Gaming & POS systems

Timeline

Shift Manager

Milton Ulladulla Ex-Servos Club
01.2025 - Current

Duty Supervisor

Milton Ulladulla Ex-Servos Club
03.2023 - 01.2025

Bartender & Gaming Host

Milton Ulladulla Ex-Servos Club
05.2022 - 03.2023

Parts Interpreter

McPhersons Parts & Service
04.2018 - 04.2022

Bachelor of Accounting -

Adelaide University

Certificate III in Automotive Sales -

TAFE NSW

Higher School Certificate -

Parkes High School

Licenses & Credentials

Drivers License Class C

RSA/RCG/ARCG Competency Card

First Aid Certificate

CMA Certificates

  • Managing Workplace Conflict
  • Duty Managers Course
  • Gaming Analysis
  • Leadership Management in Clubs

References

Nathan Jennings - 0429622975

Branch Manager - McPherson's Parts and Service

Hayden Fletcher - 0432601676

Parts Manger - McPherson's Parts and Service

Kirstyn Smith - 0431227465

Shift Manager - Milton Ulladulla Ex-Servos

Marlee Smith - 0408708663

Operations Manager - Milton Ulladulla Ex-Servos