Dedicated Shift Manager with proven expertise in customer service, team leadership, and food safety compliance. Committed to enhancing operational efficiency and driving team collaboration.
Overview
4
4
years of professional experience
Work History
Shift Manager
McDonald's
Palmer, Alaska
08.2024 - 03.2026
Supervised team members during peak service hours to ensure efficient operations.
Trained new employees on food safety and customer service protocols.
Guided team members to enhance their skills.
Crew Member
McDonald's
Palmer, Alaska
07.2022 - 08.2024
Provided excellent customer service by addressing inquiries and concerns promptly.
Operated cash register and handled customer transactions efficiently.
Prepared food items following safety and quality standards consistently.
Collaborated with team to improve workflow and enhance overall customer experience.