Jayden Ventress
Conway,AR
Summary
Versatile and results-oriented professional with a proven track record at Bears Den, excelling in customer service excellence and cash management. Demonstrated ability to enhance customer satisfaction through exceptional service and efficient problem-solving. Skilled in team collaboration and maintaining high accuracy levels in financial transactions, contributing to a positive and secure shopping environment.
Overview
8
8
years of professional experience
Work History
Cashier
Bears Den
11.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Addressed customer needs and made product recommendations to increase sales.
Deli Clerk
Walmart
11.2023 - 08.2024
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Delivery Driver
Spark Driver
03.2023 - 10.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Front Desk Receptionist
LaQuinta Inn & Suits
03.2020 - 01.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Security Officer
Gaurd One Security
03.2018 - 02.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Courtesy Clerk
Super 1 Foods
01.2017 - 03.2018
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Assisted customers with large purchases by carrying items to vehicles.
Education
N/a - Health Education
Univeraity of Arkansas At Pine Bluff
Pine Bluff, ARSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Customer service excellence
- Written and verbal communication
- Customer relations
- Cash management
- Cash register systems
- Payment processing
- Product restocking
- Conflict resolution
- Refunds and exchanges
- Complex Problem-solving
- Issue resolution
- Staff training
- ID verification
- Attention to detail
- Daily reporting
Timeline
Cashier
Bears Den
11.2024 - Current
Deli Clerk
Walmart
11.2023 - 08.2024
Delivery Driver
Spark Driver
03.2023 - 10.2023
Front Desk Receptionist
LaQuinta Inn & Suits
03.2020 - 01.2022
Security Officer
Gaurd One Security
03.2018 - 02.2020
Courtesy Clerk
Super 1 Foods
01.2017 - 03.2018
N/a - Health Education
Univeraity of Arkansas At Pine Bluff
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