Jayden Williams
Prince George,VA
Summary
Highly motivated with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
Lowe's Home Improvement
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Assistant Manager
Naturally Unique beauty
08.2020 - Current
- I do a bit of everything aside from the hair portion
- I do the booking for the owner, if we need something minor built at the salon I do it, I handle clients and cashing them out at the end of their service as well as cleaning after their services
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
Sales Associate
Spencer's Gifts
12.2023 - 08.2024
- Customer service, stocking, cleaning and organization, time management, money handling, etc
Team Lead
ShotVet
04.2024 - 07.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
Sales Associate
CosmoProf
08.2023 - 02.2024
Education
High school diploma -
Lloyd C. Bird High School
Chesterfield, VA05.2022
Skills
- Cash Handling
- Inventory Control
- POS
- Sales
- Assistant Manager Experience
- Management
- Supervising Experience
- Merchandising
- Upselling
- Retail Sales
- Time Management
- Cleaning Experience
- Heavy Lifting
- Customer Service
- Driving
- Organizational Skills
- Loss Prevention
- Computer Operation
- Pet care
- Animal care
- Communication Skills
- Front Desk
- Pet Sitting
- Serving Experience
- Dog handling
- Teamwork and Collaboration
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal-Oriented
- Money Handling
- Stocking and Receiving
- Cash Register Operation
- Conflict Resolution
- Store Opening and Closing
- Retail Store Operations
- Product Recommendations
Timeline
Sales Associate
Lowe's Home Improvement
05.2024 - Current
Team Lead
ShotVet
04.2024 - 07.2024
Sales Associate
Spencer's Gifts
12.2023 - 08.2024
Sales Associate
CosmoProf
08.2023 - 02.2024
Assistant Manager
Naturally Unique beauty
08.2020 - Current
High school diploma -
Lloyd C. Bird High School