Summary
Overview
Work History
Education
Skills
Timeline
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Jayden Wright

Albany,GA

Summary

Dynamic Pharmacy Technician with proven expertise at Walgreen's Pharmacy, enhancing workflow efficiency and patient satisfaction through meticulous medication dispensing and strong problem-solving skills. Adept in insurance billing and maintaining patient confidentiality, I consistently improved prescription processing times, fostering positive relationships with customers and ensuring compliance with healthcare regulations.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

Walgreen's Pharmacy
12.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.

Pharmacy Technician

CVS Pharmacy
09.2022 - 12.2023
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Collected co-payments or full payments from customers.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
  • Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
  • Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
  • Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
  • Assisted in management of prescription deliveries, improving patient convenience.
  • Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
  • Contributed to team meetings, offering insights for optimizing workflow and patient service.

Consolidation Specialist

WebstaurantStore
08.2019 - 12.2022
  • Ensured compliance with accounting standards by staying up-to-date on changes and applying them to the consolidation process.
  • Communicated proactively with stakeholders about anticipated changes in business operations that could impact consolidations, facilitating seamless transitions when necessary.
  • Reduced errors in consolidated financial statements through meticulous attention to detail and thorough reviews.
  • Worked with tax teams to ensure proper treatment of intercompany transactions during consolidations, minimizing potential audit risks.
  • Contributed to the successful completion of annual external audits by providing timely support and accurate information regarding consolidations.
  • Assisted in the development of company-wide policies related to consolidations, providing expertise on best practices.
  • Worked closely with internal audit teams, addressing any concerns raised during audits for timely resolution.
  • Maintained comprehensive documentation of all consolidation activities, ensuring transparency and ease of reference for future audits or inquiries.

Education

Ultimate Medical Academy
Clearwater, FL

Monroe Comprehensive High School
Albany, Ga
05.2018

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Insurance billing
  • Medication dispensing
  • Patient confidentiality
  • Prescription filling
  • Insurance verification
  • Supply restocking
  • Pharmacy ethics
  • HIPAA
  • Pharmacy and customer records management
  • Drug inventory control
  • Labeling accuracy
  • Drug safety
  • Pharmaceutical calculations
  • Stocking shelves
  • Processing payments
  • Interpreting and processing medication orders
  • Pharmacy law compliance
  • Healthcare regulations
  • Medication labels
  • Medicare and medicaid process
  • Drug inventory management
  • Prescription interpretation

Timeline

Pharmacy Technician

Walgreen's Pharmacy
12.2023 - Current

Pharmacy Technician

CVS Pharmacy
09.2022 - 12.2023

Consolidation Specialist

WebstaurantStore
08.2019 - 12.2022

Ultimate Medical Academy

Monroe Comprehensive High School

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Jayden Wright