Jaydn Venable
Aurora
Summary
Dynamic Shift Lead with a strong focus on customer service, team training, and operations monitoring. Enhanced team performance while implementing effective inventory management strategies to minimize waste and ensure quality control.
Overview
3
3
years of professional experience
Work History
Shift Lead
Dominos's Pizza
Aurora, MO
02.2024 - Current
- Supervised daily operations, ensuring efficient workflow and adherence to safety standards.
- Trained and mentored team members on food preparation and customer service best practices.
- Implemented inventory management procedures to minimize waste and optimize resource allocation.
- Assisted in scheduling staff shifts, balancing labor needs with peak business hours.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Monitored team performance, providing feedback to improve efficiency and productivity levels.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Waitress
Your Pizza Place
Aurora, MO
02.2023 - 09.2023
- Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Resolved customer complaints efficiently, promoting repeat business and positive reviews.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with kitchen staff to streamline food preparation and service processes.
- Trained new team members on restaurant protocols and menu offerings.
Education
High School Diploma -
Aurora High School
Aurora, MO05-2025
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Operations monitoring
- Quality control
- Inventory management
- Cash handling
Timeline
Shift Lead
Dominos's Pizza
02.2024 - Current
Waitress
Your Pizza Place
02.2023 - 09.2023
High School Diploma -
Aurora High School