Summary
Overview
Work History
Education
Skills
Timeline
background-images
Jayla Cleaves

Jayla Cleaves

Memphis,TN

Summary

Dynamic and results-driven professional with extensive experience in customer service at Ulta Beauty Inc. Proven ability to enhance customer satisfaction through personalized assistance and effective communication. Skilled in time management and maintaining organized environments, consistently contributing to improved sales and operational efficiency. Committed to delivering exceptional service with integrity and professionalism.

Overview

4
4
years of professional experience

Work History

Cashier

Loft
02.2025 - Current
  • Trained new hires on operational procedures and customer service standards.
  • Resolved customer complaints promptly, contributing to increased satisfaction levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Implemented promotional displays effectively, driving sales for featured products.
  • Monitored inventory levels at checkout and communicated restock needs to management.

Cashier

DSW Shoe Warehouse
10.2024 - 05.2025
  • Processed customer transactions accurately and efficiently using POS systems.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained organized cash register and ensured accurate cash drawer balances.
  • Collaborated with team members to streamline checkout procedures, improving service speed.

Beauty Advisor

Ulta Beauty Inc.
04.2022 - 05.2024
  • Assisted customers in selecting beauty products tailored to their individual needs.
  • Demonstrated product usage techniques to enhance customer satisfaction and engagement.
  • Maintained cleanliness and organization of display areas for optimal product visibility.
  • Handled transactions accurately using point-of-sale systems to ensure efficient checkout processes.

Personal Shopper

Walmart
09.2021 - 05.2022
  • Assisted customers in product selection, enhancing shopping experience through personalized recommendations.
  • Navigated store layout efficiently to locate items and fulfill customer requests promptly.
  • Maintained knowledge of current promotional offers to provide accurate information to shoppers.
  • Collaborated with team members to ensure stock availability and timely restocking of shelves.

Education

Bachelor of Science - Computational Science

University of Memphis
Memphis, TN
05-2027

High School Diploma -

City University School of Independence
Memphis, TN
05-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Professionalism and courtesy

Timeline

Cashier

Loft
02.2025 - Current

Cashier

DSW Shoe Warehouse
10.2024 - 05.2025

Beauty Advisor

Ulta Beauty Inc.
04.2022 - 05.2024

Personal Shopper

Walmart
09.2021 - 05.2022

Bachelor of Science - Computational Science

University of Memphis

High School Diploma -

City University School of Independence

Similar Profiles

CREATE PROFILE