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Proven Customer Service Specialist from Dynasty Remodeling, adept in conflict resolution and complaint handling, enhanced customer loyalty through empathetic service and problem-solving. Skilled in active listening and proficient at typing 60 WPM, consistently achieving satisfactory resolutions, thereby boosting repeat business.

I am an enthusiastic, hard working person with 10+ years of customer service experience. I am reliable & hard working and can adapt to challenging situations. I am looking to continue to grow on my customer service path.

Thirteen years of diverse experience ranging from Security, Customer Service, to clerical duties. Demonstrated leadership skills and cross-functional experience in property management and clerical, scheduling, payroll, training and mail responsibilities. Excellent communication and problem-solving skills, both verbal and written. Dedicated to improving skills; able to learn new systems and technology quickly. Proficient in Microsoft Office suite, as well as the Internet. Strong interpersonal skills and exceptional relationship-building.

Bilingual in English and Spanish. Proven ability to enhance customer satisfaction through effective communication and teamwork. Adept at managing high-volume calls while maintaining accuracy and professionalism in fast-paced environments. Committed to delivering exceptional service and support.

Jayla Cooper

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Merchandise Stocker and sales associate

Homecare Aide

CPS OPERATOR

Traffic Controller

Circle K

McDonald's Crew Member

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Circle K

McDonald's Crew Member

Traffic Controller

CPS OPERATOR

Homecare Aide

Merchandise Stocker and sales associate

Customer Service Rep

Personal Care Aide Certificate -

GED -

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