Jayla Johnson
Saint Louis,MO
Summary
Dynamic sales professional with a proven track record at Walmart, excelling in customer service and relationship building. Adept at inventory control and strategic planning, I consistently exceed sales goals while fostering loyalty through exceptional communication and problem-solving skills. Committed to delivering outstanding results in fast-paced retail environments.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Walmart
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Executed cash transactions with efficiency, maintaining compliance with company policies.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Sales Consultant
AT&T
09.2019 - Current
- Leveraged consultative approach to match customer preferences with appropriate products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
Education
Clyde Miller Career Academy
1000 N Grand Blvd06.2017
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Verbal/written communication
- Store opening and closing
- Retail store operations
- Strategic planning
- Inventory tracking
- Sales development
- Inventory control
- Policy and procedure adherence
Timeline
Sales Consultant
AT&T
09.2019 - Current
Sales Associate
Walmart
Clyde Miller Career Academy
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