Overview
Work History
Education
Skills
Timeline
Generic

Jayla Leftrict

Houston,TX

Overview

2
2
years of professional experience

Work History

Guest Services Associate

Brec's Baton Rouge Zoo
12.2023 - 04.2024
    • Enhanced guest satisfaction by promptly addressing inquiries and offering personalized recommendations.
    • Handled phone calls professionally , directing callers to appropriate departments or providing information as needed.
    • Helped customers complete purchases, locate items, and join reward programs.
    • Strengthened communication skills through regular interactions with others.

Cahier

JOANN Fabrics And Crafts
05.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained balanced cash drawer,, ensuring accurate accounting at end of each shift.
  • Assisted customers with inquiries and provided exceptional service , resulting in positive feedback from shoppers.
  • Provided thorough information to customers, resulting in better-informed decisions on products and services.

Customer Advocate

Target
11.2021 - 01.2022
  • Handled difficult customer situations with grace and professionalism
  • Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

Southern University And A & M College
Baton Rouge, LA

Skills

  • Time Management

  • Listening Skills

  • Issue Resolution

  • Strong empathy

  • Patience and composure

  • Writing and verbal communication

  • Administrative Skills

  • Computer Skills

  • Personable and Approachable

Timeline

Guest Services Associate

Brec's Baton Rouge Zoo
12.2023 - 04.2024

Cahier

JOANN Fabrics And Crafts
05.2022 - 10.2022

Customer Advocate

Target
11.2021 - 01.2022

Southern University And A & M College

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Jayla Leftrict