Jayla Leftrict
Houston,TX
Overview
2
2
years of professional experience
Work History
Guest Services Associate
Brec's Baton Rouge Zoo
12.2023 - 04.2024
- Enhanced guest satisfaction by promptly addressing inquiries and offering personalized recommendations.
- Handled phone calls professionally , directing callers to appropriate departments or providing information as needed.
- Helped customers complete purchases, locate items, and join reward programs.
- Strengthened communication skills through regular interactions with others.
Cahier
JOANN Fabrics And Crafts
05.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Maintained balanced cash drawer,, ensuring accurate accounting at end of each shift.
- Assisted customers with inquiries and provided exceptional service , resulting in positive feedback from shoppers.
- Provided thorough information to customers, resulting in better-informed decisions on products and services.
Customer Advocate
Target
11.2021 - 01.2022
- Handled difficult customer situations with grace and professionalism
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Worked flexible schedule and extra shifts to meet business needs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Southern University And A & M College
Baton Rouge, LASkills
Time Management
Listening Skills
Issue Resolution
Strong empathy
Patience and composure
Writing and verbal communication
Administrative Skills
Computer Skills
Personable and Approachable
Timeline
Guest Services Associate
Brec's Baton Rouge Zoo
12.2023 - 04.2024
Cahier
JOANN Fabrics And Crafts
05.2022 - 10.2022
Customer Advocate
Target
11.2021 - 01.2022
Southern University And A & M College