Jayla Lusk
Amherstdale,WV
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
1
1
year of professional experience
Work History
Sales Associate
Speedway
Man, WV
07.2022 - Current
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Received and displayed product shipments on store retail shelves upon delivery.
- Trained new team members in cash register operation, stock procedures and customer services.
- Increased purchase amounts by cross-selling with similar products.
- Adhered to company initiatives and achieved established goals.
Education
Associate of Arts - Criminal Justice
Southern
Logan05.2024
High School Diploma -
Pennfoster
Scranton, PA05.2022
Skills
- Sales Goals Attainment
- Store Opening and Closing
- Relationship Selling
- Merchandising Knowledge
- Customer Service
- Customer Needs Assessment
- Problem-Solving
- Teamwork and Collaboration
- POS System Operation
- Flexible Schedule
- Product Recommendations
- Verbal and Written Communication
- Excellent Communication Skills
- Team Player Mentality
- Written and Oral Communication Skills
- Listening Skills
- Strategic Planning
- Negotiation Tactics
- Reliable and Punctual
- Reading Comprehension Skills
- Customer- and Service-Oriented
- Friendly and Outgoing
- Outgoing Personality
Timeline
Sales Associate
Speedway
07.2022 - Current
Associate of Arts - Criminal Justice
Southern
High School Diploma -
Pennfoster
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