Summary
Overview
Work History
Education
Skills
Timeline
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Jayla Muhammad

Katy,TX

Summary

Experienced customer service professional who has worked primarily in childcare and looking to expand my experience. Outgoing and ambitious college student eager to use my communication skills to provide the best experience for guests.

Overview

2
2
years of professional experience

Work History

Cashier

IJU basketball
Katy, TX
09.2022 - 08.2024
  • Greeted customers and answered any questions they had about the tournament.
  • Maintained accurate records of all transactions and resolved discrepancies as needed.
  • Provided exceptional customer service in a fast-paced environment.
  • Resolved customer complaints related to cash transactions, ensuring satisfaction and retention.

Concessions Worker

IJU basketball
Katy , TX
09.2022 - 08.2024
  • Cleaned concession area including counters, floors, equipment, and utensils.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
  • Provided excellent customer service to all patrons in a timely manner.

Daycare Worker

Spartan Stars Preschool
Katy, Texas
08.2023 - 05.2024
  • Participated in field trips with the daycare group to provide additional learning opportunities for the kids.
  • Provided snacks and meals in accordance with dietary guidelines.
  • Instructed young children in basic educational concepts such as numbers, shapes, colors, letters.
  • Created lesson plans that incorporated activities to stimulate physical, social, emotional, cognitive growth of the children.
  • Organized and maintained a safe, clean, and developmentally appropriate environment for children.

Education

High School Diploma -

Cypress Lakes High School
Katy, TX
05-2024

Associate of Science - Pre-Medicine

Lonestar College
Cypress, TX

Skills

  • Cash Handling
  • Customer Assistance
  • Time management skills
  • Conflict Resolution
  • Quick Learner
  • Engaging personality
  • Positive reinforcement techniques
  • Child development knowledge
  • Homework Assistance
  • Certified in First Aid and CPR
  • Early Childhood Education
  • Leadership
  • Flexible and Adaptable
  • Recordkeeping
  • Ability to work in fast paced environments

Timeline

Daycare Worker

Spartan Stars Preschool
08.2023 - 05.2024

Cashier

IJU basketball
09.2022 - 08.2024

Concessions Worker

IJU basketball
09.2022 - 08.2024

High School Diploma -

Cypress Lakes High School

Associate of Science - Pre-Medicine

Lonestar College

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Jayla Muhammad