Jayla Richardson

Seasonal

• Maintained work area and kept cash drawer organized.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
• Organized merchandise displays and stocked shelves according to company standards.
• Maintained appearance of store by arranging and replenishing displays and merchandise racks.
• Processed customer payments accurately and efficiently.
• Welcomed customers, offering assistance to help find store items.
• Worked effectively in team environments to make the workplace more productive.

• Handled incoming and outgoing mail and packages, including preparation for shipping.
• Performed data entry tasks into various computer systems accurately and efficiently.
• Answered phone calls and directed them to appropriate personnel.
• Maintained an organized filing system of paper documents and electronic files.
• Provided administrative support to multiple departments as needed.

Seasonal

• Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
• Followed safety procedures while operating machinery such as grinders and espresso machines.
• Stocked customer service stations with paper products or beverage preparation items.
• Maintained calm demeanor during high-volume periods and special events.
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
• Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
• Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
• Washed and cleaned the coffee maker, French press, and espresso machine to remove mineral and hard water deposits.
• Memorized official and off-menu coffee and tea preparations.
• Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
• Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
• Input orders into point of sale system and handled customer payments.