Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaylah McKinnie

Fox Lake,IL

Overview

8
8
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Vibrant Health Solutions and TherapyWorks
Lawrence, KS
03.2025 - 07.2025
  • Provided customer service to patients including answering questions about treatments or services offered by the practice.
  • Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
  • Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
  • Greeted patients, verified insurance information and collected copays.
  • Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.

Certified Master Teacher

La Petite Academy Inc.
Lawrence, KS
08.2023 - 01.2025
  • Collaborated with colleagues to create professional development programs for faculty and staff.
  • Mentored new teachers in their transition into the school system.
  • Monitored student behavior on a regular basis in order to identify potential issues before they became serious problems.
  • Organized and facilitated parent-teacher conferences to discuss student progress.

Assistant Manager

Dry Goods
Joliet, IL
11.2020 - 09.2021
  • Delegated daily tasks to team members to optimize group productivity
  • Enforced company policies and procedures to strengthen operational standards across departments
  • Directed and led employees, supervising activities to drive productivity and efficiency
  • Mediated conflicts between employees and facilitated effective resolutions to disputes
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines

Store Supervisor

Mariano's Fresh Market
Shorewood, IL
10.2017 - 11.2020
  • Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
  • Managed Self-checkout and supervised the front end
  • Dealt with customer complaints and rectified product and service issues
  • Answered customer queries and complaints and provided prompt solutions

Education

Bachelor of Science - Family and Human Development

Arizona State University
Tempe, AZ
05.2023

Skills

  • Organizational skills
  • Adaptability
  • HIPAA compliance
  • Appointment scheduling
  • Billing support
  • Onboarding new employees
  • Insurance verification
  • Patient scheduling

Certification

Adverse Childhood Experience Training, 2022

Master Teacher Certification, 2024

Timeline

Front Desk Receptionist

Vibrant Health Solutions and TherapyWorks
03.2025 - 07.2025

Certified Master Teacher

La Petite Academy Inc.
08.2023 - 01.2025

Assistant Manager

Dry Goods
11.2020 - 09.2021

Store Supervisor

Mariano's Fresh Market
10.2017 - 11.2020

Bachelor of Science - Family and Human Development

Arizona State University

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Jaylah McKinnie