Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaylah Williams

Spring,TX

Summary

Reliable aviation support professional with hands-on experience in cabin service, wheelchair assistance, and airport operations. Skilled in communicating with gate agents, flight crews, and ground teams to keep service moving smoothly. Focused on safe passenger support, conflict resolution, and timely assistance across busy terminals.

Overview

2
2
years of professional experience

Work History

Wheelchair Agent

Unifi Aviation
Houston, Texas
08.2026 - Current
  • Pushed wheelchairs safely through terminals, gates, and baggage claim areas.
  • Transported travelers between check-in, security, gates, and ground transport.
  • Coordinated with gate agents and airline staff for boarding assistance.
  • Monitored passenger safety while navigating crowded airport pathways.
  • Assisted passengers with mobility needs during airport arrivals and departures.

Lead Cabin Attendant

Menzies Aviation
Houston, Texas
04.2025 - 05.2026
  • Supervised cabin service team during aircraft turnaround operations for Menzies Aviation
  • Coordinated with ground crews, flight crews, and dispatch for timely service
  • Inspected cabin interiors for cleanliness, safety, and service readiness
  • Followed aviation safety procedures and security checks during cabin operations
  • Restocked cabin supplies, amenities, and safety items before departure
  • Cleaned galleys, lavatories, seats, and tray tables to airline standards

Amazon Associate

Amazon
Houston, Texas
09.2024 - 12.2025
  • Picked items from Amazon fulfillment shelves using handheld scanners.
  • Packed customer orders following Amazon quality and shipment standards.
  • Sorted packages for outbound lanes and delivery routing.
  • Stowed inventory into assigned locations using warehouse systems.

Education

High School Diploma -

Klein Oak High School
Houston, TX
05-2021

Skills

  • Airport mobility assistance
  • Wheelchair handling
  • Passenger assistance
  • Mobility support
  • Gate coordination
  • Check-in procedures
  • Situational awareness
  • Clear communication
  • Team coordination
  • Conflict resolution
  • Customer assistance

Timeline

Wheelchair Agent

Unifi Aviation
08.2026 - Current

Lead Cabin Attendant

Menzies Aviation
04.2025 - 05.2026

Amazon Associate

Amazon
09.2024 - 12.2025

High School Diploma -

Klein Oak High School
Jaylah Williams