Hi, I’m
JAYLAN MONROE
Temple Hills,MD
Summary
In tandem with my Top Secret Government Security Clearance with SCI and Full Scope Polygraph, I am seeking an Information Technology position where I can utilize my technical skills, passion for science and technology, and analytical abilities to make positive mission impact for customers.
Overview
8
years of professional experience
1
Certification
5
Languages
Skills
- Superb Customer Service Knowledge
- Easy Learner; Effortless Trainee
- Friendly, Charismatic attitude
- Adaptable and excellent work ethic
- Motivated and Studious
- Tutoring and Coaching
- Research Data Analysis
- Team Player
- Data Entry
- Organizational abilities
- Critical Thinker
- Computer Skills
- Office Administration
Work History
Amentum
Utility Cleaner – Team Lead
01.2022 - Current
Job overview
- Establish, train, and sustain employees and their work routines.
- Streamlined operations by providing administrative support; completing data entry and analyzing data trends.
- Learn specifications of a plethora of Cleaning Chemicals/Disinfectants.
- Demonstrated Leadership by meeting, training, and exceeding workflow needs.
Giant Foods LLC.
Bake Off: Baker
10.2018 - 05.2021
Job overview
- Collaborated with clientele to bake cookies, cakes, and other baked goods to their liking
- Maintained temperature, sweep, and sanitation logs to upkeep and document proper conditions
- Recruited, trained, and supervised new bakery staff members for full integration within the kitchen area.
- Produced consistently high-quality baked goods for customers.
- Optimized workflow processes to reduce downtime between tasks while maintaining consistent quality standards.
Grand Tiger Martial Arts
Junior Instructor
06.2016 - 08.2016
Job overview
- Educated and Instructed children (Ages 3-12) the principles and disciplines of Taekwondo.
- Observed and evaluated student performance and development and provided appropriate feedback on work.
- Participated in workshops and training seminars to improve skills and learn new teaching methods for classroom instruction.
- Improved student comprehension by employing diverse teaching strategies tailored to individual learning styles.
Education
H.O.P.E. ProjectWashington, DC
Certificate from Information Technology
06.2023
Oxon Hill High School
High School Diploma
05.2018
University Overview
- Science & Technology Academy Member (Biology Major- Entomology Track)
- 3.8 Cumulative GPA
- Dissertation: Longevity and Diet: Studying the Relationship between Caloric Intake, Dietary Manipulation, and Lifespan of Drosophila Melanogaster. (Resulted in 20 pages of research formatted in conditions of APA)
Languages
English
Native or Bilingual
Korean
Limited Working
Italian
Limited Working
Spanish
Limited Working
American Sign Language
Elementary
Certification
- COMPTIA - A+, Pending, H.O.P.E. Project, Washington D.C.
- Help Desk Support Training Program Certificate, H.O.P.E Project
- HDI Member, Bronze Member
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPersonal development programsAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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