Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jayleen Chaparro

Los Lunas,NM

Summary

Dynamic and detail-oriented professional with extensive experience in customer service and cash handling at Food King Supermarkets. Proven ability to enhance customer satisfaction and loyalty through effective communication and problem resolution. Skilled in cash register operation and maintaining accurate cash drawers, ensuring reliable financial management.

Experienced with managing cashier operations and fostering customer-centric environment. Utilizes effective team leadership and problem-solving skills to ensure efficient service and high customer satisfaction. Track record of implementing streamlined processes and maintaining accurate financial records.

Overview

6
6
years of professional experience

Work History

Cashier Manager

Food King Supermarkets
09.2022 - 08.2025
  • Quickly and accurately counted drawers at start and end of each shift.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Monitored areas for security issues and safety hazards.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Built positive relationships with customers to increase repeat business.

Cashier/Kitchen Hand

Paleteria Cuahutemoc
04.2022 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier/Customer Service Representative

Chubby's
05.2021 - 04.2022
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Waitress/Cashier Assistant

Forasteros Mexican Restaurant
01.2021 - 09.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Receptionist Clerk

Fred C. Martinez Law Office
03.2019 - 08.2019
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Safeguarded sensitive information by adhering to strict confidentiality protocols regarding client records and personnel files.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained a welcoming environment for visitors with a clean, organized reception area.

Education

High School Diploma -

Atrisco High School
Albuquerque, NM

Skills

  • Customer service
  • Cash handling and management
  • Cash handling expertise
  • Cash register operation
  • Attention to detail
  • Till counting
  • Punctual and reliable

Languages

Spanish
Full Professional

Timeline

Cashier Manager

Food King Supermarkets
09.2022 - 08.2025

Cashier/Kitchen Hand

Paleteria Cuahutemoc
04.2022 - 08.2022

Cashier/Customer Service Representative

Chubby's
05.2021 - 04.2022

Waitress/Cashier Assistant

Forasteros Mexican Restaurant
01.2021 - 09.2021

Receptionist Clerk

Fred C. Martinez Law Office
03.2019 - 08.2019

High School Diploma -

Atrisco High School

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