Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaylen Dunn

Brooklyn,NY

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

4
4
years of professional experience

Work History

Sales Associate

H&M Company USA Inc
02.2025 - Current
  • Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handle cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Build relationships with customers to encourage repeat business.
  • Manage returns, exchanges and refunds in accordance with store policy.

Cashier

AMC Theaters
06.2022 - 08.2024
  • Greeted customers entering movie theater and responded promptly to customer needs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Camp Counselor

Mohawk Day Camps
05.2021 - 08.2021
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.

Education

No Degree - Multiplatform Production

Morgan State University
Baltimore, MD
12-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Verbal/written communication
  • Client service
  • Customer engagement
  • Order processing
  • Microsoft Office Suite
  • Customer relationship management (CRM)
  • Customer education

Timeline

Sales Associate

H&M Company USA Inc
02.2025 - Current

Cashier

AMC Theaters
06.2022 - 08.2024

Camp Counselor

Mohawk Day Camps
05.2021 - 08.2021

No Degree - Multiplatform Production

Morgan State University

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