Jaylen Johnson
Jacksonville,AL
Summary
Dynamic sales associate with a proven track record at Five Below, excelling in customer service and teamwork. Recognized for enhancing the shopping experience through exceptional product knowledge and effective problem-solving. Skilled in cash handling and inventory management, consistently ensuring high customer satisfaction and store organization.
Overview
4
4
years of professional experience
Work History
Sales Associate
Five Below
10.2025 - Current
- Assisted customers in locating products, enhancing overall shopping experience.
- Provided detailed product knowledge to customers, facilitating informed purchasing decisions.
- Engaged customers through friendly conversation, fostering a welcoming store environment.
- Processed sales transactions accurately, ensuring a seamless checkout experience.
- Collaborated with team members to maintain store organization and cleanliness.
- Participated in promotional activities, effectively showcasing seasonal merchandise.
- Monitored inventory levels, reporting shortages to management to optimize stock.
- Resolved customer inquiries and complaints, maintaining high satisfaction levels.
- Trained new sales associates on store policies and customer service standards.
- Executed visual merchandising strategies to highlight featured products and promotions.
Crew Member
Wendy's
03.2025 - 08.2025
- Assisted in food preparation tasks, ensuring adherence to quality standards and safety protocols.
- Maintained cleanliness and organization of work areas to promote a safe and efficient environment.
- Engaged with customers to provide exceptional service, addressing inquiries and resolving issues promptly.
- Supported team members by coordinating tasks during peak hours to enhance workflow efficiency.
- Executed cash handling procedures accurately, ensuring proper transaction processing and register reconciliation.
- Prepared food items following standardized recipes and portion control guidelines for consistency.
- Facilitated inventory management by monitoring stock levels and reporting shortages to management.
Landscaper
Prolific LLC
05.2021 - 12.2024
- Executed landscape design plans by selecting appropriate plants and materials for diverse environments.
- Implemented irrigation systems to optimize water usage while ensuring plant health and growth.
- Collaborated with clients to understand their landscape preferences and requirements.
- Led project planning sessions to streamline workflow and allocate resources effectively.
- Trained junior staff on equipment operation, maintenance, and safety protocols.
- Created hardscape features, including patios and walkways, to enhance outdoor aesthetics.
Education
Computer Science
Jacksonville State University
Jacksonville, Alabama, ALSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Excellent people skills
- Exceptional customer service
Timeline
Sales Associate
Five Below
10.2025 - Current
Crew Member
Wendy's
03.2025 - 08.2025
Landscaper
Prolific LLC
05.2021 - 12.2024
Computer Science
Jacksonville State University