Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaylen Jones

Brandon

Summary

Adept at using prepared scripts and persuasive conversational abilities to regularly meet demanding sales objectives.

Skilled in handling large daily loads without sacrificing productivity or quality. Practiced at assessing customers and redirecting objectives to close sales.

Highly skilled Inbound Sales Representative with extensive experience in customer service and sales management. Possess strong knowledge of product information, pricing strategies, and sales techniques to effectively close deals. Strong interpersonal skills have created positive customer interactions resulting in increased sales. Noted for improving team productivity and fostering customer loyalty through proactive communication and problem-solving efforts.

Results-driven Inbound Sales Representative recognized for high productivity and efficient task completion. Skilled in customer relationship management, sales strategy implementation, and conflict resolution. Excel at communication, active listening, and adaptability, ensuring exceptional service and support to clients while achieving sales targets.

Overview

3
3
years of professional experience
2023
2023
years of post-secondary education

Work History

Inbound Sales Representative

Spectrum
Brandon
09.2024 - Current
  • Engaged customers through active listening and effective communication techniques.
  • Managed inbound sales inquiries across multiple communication channels.
  • Utilized customer relationship management software to track leads and interactions.
  • Educated customers about product features and benefits to facilitate informed decisions.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Built trust and loyalty by maintaining professionalism while persuading customers.

Personal Shopper

Walmart
Brandon
03.2023 - 08.2024
  • Assisted customers in selecting products based on preferences and needs.
  • Maintained knowledge of current sales and promotions to inform shoppers.
  • Organized shopping lists to enhance efficiency during store visits.
  • Navigated store layout to quickly locate items for customers.

Customer Service Cashier

Culver's Restaurant
Wimauma
05.2022 - 05.2024
  • Operated cash register and processed customer transactions efficiently.
  • Assisted customers in selecting menu items and answered questions promptly.
  • Maintained cleanliness of dining area and ensured proper food handling protocols.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Trained new employees on cash handling procedures and customer service standards.
  • Greeted customers and provided friendly customer service.

Education

Lennard High School
Ruskin, FL

Skills

  • CRM software
  • Sales techniques
  • Product knowledge
  • Lead tracking
  • Customer engagement
  • Inbound sales
  • Sales forecasting
  • Effective communication
  • Time management
  • Conflict resolution
  • Team collaboration
  • Training new employees

Timeline

Inbound Sales Representative

Spectrum
09.2024 - Current

Personal Shopper

Walmart
03.2023 - 08.2024

Customer Service Cashier

Culver's Restaurant
05.2022 - 05.2024

Lennard High School