Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Guest Service Advocate/Cashier
Target
09.2022 - Current
Assisted 23% of guests in joining rewards program, achieving the second-highest enrollment rate in the department
Received two "Guest Spotlight Nominee" awards, recognizing team members who demonstrate a positive attitude and exceptional customer service for guests
Audited CRC items and defectives for proper placement
Exceeded performance metrics consistently by prioritizing tasks effectively and efficiently
Coordinated with cross-functional teams to ensure seamless resolution of customer issues, resulting in higher satisfaction rates
Logistics Team Leader
Rent The Occasion
05.2021 - 08.2024
Supervised and trained a team of three in delivering tents, chairs, and tables
Increased on-time delivery rates by closely monitoring schedules and proactively addressing potential delays or bottlenecks in the process
Maintained accurate records of all logistics-related documents such as invoices, purchase orders, packing lists, shipping labels for easy retrieval during audits or dispute resolution processes
Coordinated a minimum of 10 daily deliveries across 100 miles, providing installation guidance and strategy to crew members
Updated and maintained databases to track shipments and inventory
Warehouse Associate
Rent The Occasion
11.2017 - 05.2021
Maintained 99.5% accuracy in managing an inventory of over 2,000 rental items
Prepared orders for shipment by picking, packing, and labeling merchandise
Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings
Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions
Successfully navigated large shipments of materials through tight spaces and busy facilities
Education
Bachelor of Business Administration - Management, Supply Chain & Operations