Jaylene Dialogo
Reseda,CA
Summary
Organized Membership Clerk with strong work ethic and efficient task completion. Skilled in database management, customer service, and communication. Excels at using interpersonal skills to enhance membership experiences and maintains detailed records with accuracy. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly.
Overview
5
5
years of professional experience
Work History
Membership Clerk
Costco
Northridge, California
09.2022 - Current
- Assisted members with inquiries about membership benefits and services, improving their understanding and utilization of offerings.
- Resolved member issues promptly, contributing to higher member satisfaction and retention.
- Processed membership applications, renewed memberships, and enrolled members in auto renew for 90% higher return rate for members.
- Collaborated with team members during peak hours to streamline membership operations, ensuring seamless service delivery.
Cashier
Costco
Northridge
09.2022 - 08.2024
- Operated cash register, processing payments by cash, check, credit card, gift card, or automatic debit with accuracy and efficiency.
- Supported management by assisting with tasks that optimized operations.
- Responded to customer inquiries and provided store information, enhancing customer experience.
Cashier
Bath and Body Work
Northridge, California
05.2021 - 03.2022
- Handled cash, credit, and gift card payments with attention to detail.
- Assisted customers with product inquiries and provided excellent service.
- Stocked merchandise and organized displays near checkout to promote sales effectively.
- Signed up customers for rewards program to build long-term value.
Education
Bachelor of Arts - Arts
California State University Northridge
Northridge, CA06-2024
Skills
- Customer service
- Effective communication
- Team collaboration
- Organizational skills
- Time management
- Problem solving
- Adaptability skills
- Data confidentiality
Timeline
Cashier
Costco
09.2022 - 08.2024
Membership Clerk
Costco
09.2022 - Current
Cashier
Bath and Body Work
05.2021 - 03.2022
Bachelor of Arts - Arts
California State University Northridge