Summary
Overview
Work History
Education
Skills
Timeline
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Jaylene Lopez

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

4
4
years of professional experience

Work History

Sales Associate

Finish Line
10.2024 - Current
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Patient Coordinator

Midwest Orthopedics at Rush
07.2024 - 09.2024
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
  • Established strong work network by building professional relationships with physicians and fellow employees.
  • Communicated with patients to ensure quality of care and develop care plans.

Sales Associate

Champs
06.2021 - 06.2024
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.

Cashier

Target
02.2023 - 11.2023
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Built and maintained productive relationships with employees.

Education

Bachelor - Athletic Training

Concordia University of Chicago
01.2027

High School Diploma -

Elmwood Park Highschool
01.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Multi-tasking strength
  • Problem-solving skills
  • Verbal/written communication
  • Time management
  • Goal oriented

Timeline

Sales Associate

Finish Line
10.2024 - Current

Patient Coordinator

Midwest Orthopedics at Rush
07.2024 - 09.2024

Cashier

Target
02.2023 - 11.2023

Sales Associate

Champs
06.2021 - 06.2024

Bachelor - Athletic Training

Concordia University of Chicago

High School Diploma -

Elmwood Park Highschool

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Jaylene Lopez