JAYLEY NELSON
Prosper,TX
Summary
Dependable severing successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden Restaurant
04.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Dicks Sporing Goods
06.2022 - 01.2024
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Helped with purchases and signed customers up for rewards program.
- Welcomed customers and helped determine their needs.
Lifeguard
Water World Pools & Spas
04.2021 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
No Degree - Marketing/Advertising
University of Oklahoma
Norman05.2027
Skills
- Strong Work Ethic
- Exceptional customer service
- Food Running
- Food safety understanding
- Supply Restocking
- Guest Engagement
Activities
- Athlete in Varsity Cheer (Freshman, Sophomore, And Junior Year)
- Athlete in Soccer (Freshman)
- Athlete in Track (Sophomore Year)
- Athlete in Varsity Track (Junior year)
- Athlete in Cross Country & Track (Senior Year)
- Participates in Youth Group (Senior Year)
Community Service
Daniel the Lion Day (Community event that supported families that have dealt with the loss of children), Food Bank of the Rockies (sorted foods, and boxes for less fortunate), Collected bags of gently used clothes for the homeless.(ARC), Broomfield High School Varsity Cheer Team Unity Coordinator. Unity Coordinator, I planned all of the team bonding events, made sure athletes were at their academic standard for eligibility, tutored if necessary, called cheers during games, created workouts, created tryout dance, was a positive role model for all and was responsible to be the "glue" that kept everybody unified., Teacher Assistant. Would help plan assignments for the class and help students out on their work. Student Leader for the class period.
Timeline
Server
Olive Garden Restaurant
04.2024 - 08.2024
Cashier
Dicks Sporing Goods
06.2022 - 01.2024
Lifeguard
Water World Pools & Spas
04.2021 - 09.2022
No Degree - Marketing/Advertising
University of Oklahoma