Jaylin Cordes
Highlands Ranch,CO
Summary
Dedicated and hardworking professional since the age of 14, consistently striving for growth and development in skills and abilities. Exceptional communication skills, collaboration with colleagues and customers, ensuring a harmonious work environment. Proven leadership capabilities guide teams to efficiently achieve daily tasks while maintaining a focus on quality and productivity. Highly adept at multitasking, a skill honed through diverse job experiences that demand adaptability and quick thinking.
Overview
5
5
years of professional experience
Work History
Manager and Driver
Dominos
Highlands Ranch, CO
10.2024 - Current
- Assisted in daily operations by preparing food prep and checking for expired items. Maintained cleanliness and organization of workspace to support efficient service.
- Collaborated with team to achieve timely order fulfillment while ensuring proper pizza topping distribution.
- Anticipated daily operations to ensure efficient service and product quality.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Trained employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Bartender
Main Event
Highlands Ranch, CO
02.2024 - 11.2024
- Mixed and served beverages according to established recipes and customer preferences.
- Upsold menu specials and promotions effectively, contributing to increased sales during peak hours.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Assisted in training new staff on beverage preparation and customer service protocols.
- Served high customer volumes during special events, nights, and weekends.
- Collaborated with team members to create a welcoming atmosphere for patrons.
- Processed transactions efficiently using POS system, ensuring accuracy in billing.
- Resolved customer complaints promptly, maintaining high satisfaction levels through effective communication.
Server
Rocco's Pizza
Norristown, PA
09.2022 - 03.2023
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed multiple tables simultaneously.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Collaborated with kitchen staff to streamline order delivery, enhancing overall dining experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Front of House Employee
Cheesecake Factory Inc
Highlands Ranch, CO
04.2021 - 10.2022
- Provided exceptional customer service by greeting all guests and addressing guest inquiries and resolving issues promptly.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests. Reset tables quickly by wiping them down and placing silverware and plates
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
- Balanced daily cash drawers accurately
Education
High School Diploma -
Mountain Vista High School
Highlands Ranch, CO05.2021
Skills
- Team leadership
- Time management/multitasking
- Verbal and written communication
- Customer service
- Staff training and development
- Maintaining cleanliness and organization
- Complex Problem-solving/decision-making
- Task delegation
Timeline
Manager and Driver
Dominos
10.2024 - Current
Bartender
Main Event
02.2024 - 11.2024
Server
Rocco's Pizza
09.2022 - 03.2023
Front of House Employee
Cheesecake Factory Inc
04.2021 - 10.2022
High School Diploma -
Mountain Vista High School