Jayllia Brewer
Chicago,IL
Summary
Detail-oriented professional with a background in customer service and safety procedures. Known for exceptional work ethic and critical thinking abilities. Aiming to apply skills in ensuring compliance and enhancing customer experiences in a dynamic environment.
Overview
7
7
years of professional experience
Work History
Cashier
Italian Fiesta Pizzeria
Chicago, IL
02.2024 - 01.2026
- Maintained cleanliness and organization of work areas to enhance customer experience.
- Assisted customers with menu selection and provided recommendations to improve satisfaction.
- Handled cash register operations, balancing cash drawers at the end of shifts.
Ramp Agent
Southwest Airlines
Chicago, IL
07.2022 - 05.2023
- Operated ground support equipment for efficient aircraft handling and turnaround.
- Conducted safety inspections of ramp areas, ensuring compliance with regulatory standards.
- Coordinated baggage loading and unloading processes to optimize flight schedules.
- Assisted in training new team members on operational procedures and safety protocols.
Patrol Officer
Allied Universal Security Services
Chicago, IL
05.2021 - 07.2022
- Conducted regular patrols to ensure safety and security of premises.
- Responded promptly to incidents, assessing situations and coordinating appropriate responses.
- Monitored surveillance systems, identifying suspicious activities and reporting findings.
- Enforced access control measures, ensuring only authorized personnel entered restricted areas.
Crew Member
Portillo’s
Chicago, IL
04.2019 - 05.2021
- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated kitchen equipment safely and efficiently, maintaining high food quality standards.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
Education
High School Diploma -
Hyde Park Academy
ChicagoSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Heavy lifting
- Baggage handling
- Safety procedures
- Critical thinking
- Decision-making
- Problem-solving
- Clear communication
Languages
English
Native or Bilingual
Timeline
Cashier
Italian Fiesta Pizzeria
02.2024 - 01.2026
Ramp Agent
Southwest Airlines
07.2022 - 05.2023
Patrol Officer
Allied Universal Security Services
05.2021 - 07.2022
Crew Member
Portillo’s
04.2019 - 05.2021
High School Diploma -
Hyde Park Academy