Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jaylon Wallace

Goldsboro,NC

Summary

Developed comprehensive administrative and tenant management skills in busy property management office environment. Managed tenant interactions and financial records with precision and efficiency. Seeking to transition into new field where these skills can support operational excellence and client satisfaction.

Personable and organized professional with talent for managing administrative tasks and building positive tenant relationships. Possesses strong understanding of property management software and accounting principles, along with excellent communication skills. Ready to drive efficient office operations and ensure tenant satisfaction.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Property Manager Office Administrator

Flagship Realty Group
01.2025 - 05.2025
  • Streamlined office operations for increased efficiency by implementing digital filing systems and automating routine tasks.
  • Improved cash flow management by closely monitoring rent collection, diligently pursuing outstanding balances, and negotiating payment plans when necessary.
  • Facilitated smooth communication between tenants and property owners by acting as the primary point of contact for all concerns, providing prompt updates on any issues that arose.
  • Maintained a safe living environment for tenants by conducting regular property inspections, initiating repairs as needed, and enforcing lease terms regarding safety regulations.
  • Enhanced tenant satisfaction by addressing maintenance and repair requests promptly and efficiently.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.

Administrative Assistant

Wayne Christian School
08.2021 - 08.2022
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Education

Real Estate Liscense - Real Estate

Wayne Community College
Goldsboro, NC
12-2025

Bachelor of Science - Interdisciplinary Studies

Fayetteville State University
Fayetteville, NC
12-2024

Associate of Science -

Wayne Community College
Goldsboro, NC
05-2023

Skills

  • Tenant relations
  • Property inspections
  • Scheduling and planning
  • Eviction procedures
  • Marketing and advertising
  • Customer engagement
  • Office management
  • Verbal communication
  • Strategic planning
  • Project management
  • Ethics-focused
  • Time management

Certification

CPR Certified

Languages

American Sign Language
Full Professional

Timeline

Property Manager Office Administrator

Flagship Realty Group
01.2025 - 05.2025

Administrative Assistant

Wayne Christian School
08.2021 - 08.2022

Real Estate Liscense - Real Estate

Wayne Community College

Bachelor of Science - Interdisciplinary Studies

Fayetteville State University

Associate of Science -

Wayne Community College