Jaylyn Samuels
Miami,FL
Summary
Motivated college student with a strong work ethic, initiative, and adaptability. Experienced in customer service, sales, and transaction management, with strong communication and problem-solving skills. Eager to contribute to company success and make a meaningful impact.
Overview
2
2
years of professional experience
Work History
Crew Member
Dunkin' Donuts
Margate, FL
06.2024 - Current
- Led by example, providing high-quality, efficient service to enhance team performance.
- Enhanced customer satisfaction through friendly and efficient service at the register.
- Operated front counter and drive-thru services to assist customers efficiently.
- Managed cash operations, ensuring accurate handling of cash and credit transactions
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked efficiently in a high-paced environment
- Became familiar with products to answer questions and make suggestions.
Sales Associate
Shanato Hall
Miami, FL
12.2025 - 2026
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Processed sales transactions accurately using point-of-sale systems, enhancing operational efficiency.
- Interacted with customers to identify needs, promoting products and supporting sales initiatives.
- Built rapport with customers, fostering loyalty and repeat business.
- Assisted in maintaining merchandise displays, ensuring organized and appealing product presentation.
- Trained new associates on product knowledge and customer interaction standards to foster team development.
Education
BBA - Business Management
Florida International University
Miami, FL12-2028
Skills
- Cash register operations
- Customer interaction
- Sales techniques
- Financial accuracy
- Teamwork and collaboration
- Problem-solving skills
- Results-driven
- Conflict resolution
LANGUAGES
English: Full Professional. Spanish: Conversational
Timeline
Sales Associate
Shanato Hall
12.2025 - 2026
Crew Member
Dunkin' Donuts
06.2024 - Current
BBA - Business Management
Florida International University