Dedicated person; I work productively with diverse personalities and experienced in busy clinical settings, Event planning and management, etc. Knowledgeable in schedule, records and front desk management, Retail and other industries. Offers successful career history comprising more than 5 years.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist Specialist
Restore First Health
05.2022 - 08.2023
Answered customer telephone calls promptly and appropriately handled needs.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained clean and organized front desk areas to uphold polished company image.
Confirmed important personal and payment information for compliance with security and payment card industry standards.
Adhered to strict HIPAA guidelines to protect patient privacy.
Checked patient insurance, demographic, and health history to keep information current.
Assisted patients with understanding personalized insurance coverage and benefits.
Updated patient records with accurate, current insurance policy information.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Event Management Intern
Posh Entertainment
01.2019 - 07.2022
Organized brainstorming sessions between cross-functional teams to develop strategy and creative ideas for future events.
Utilized social media to promote events and increase attendance.
Researched assigned events and identified possible partnerships aligned with event concepts.
Produced concept plans for high-profile corporate meetings and events.
Implemented protocols and procedures to effectively manage planning process.
Researched and identified new vendors and suppliers to obtain competitive pricing.
Beauty Consultant/Style Consultant
Target
04.2021 - 03.2023
Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Greeted customers and helped with product questions, selections, and purchases.
Volunteer Coordinator
Marsha's Guardian Angels Non-profit
02.2016 - Current
Participated in community outreach events to promote volunteer opportunities and enlist new volunteers.
Developed and maintained relationships with local organizations to identify volunteer opportunities and resources.
Managed and tracked volunteer hours and progress to support accurate documentation.
Collaborated with other departments to maximize impact of volunteer efforts.
Recruited and trained new volunteers on volunteer program goals and objectives.
Worked with leadership staff and special committees to define volunteer mission and set standards.
Nanny
Freelance
09.2018 - 03.2020
Monitored schedules to maintain sleeping, eating, and school schedules for children.
Built positive and nurturing environments to support child social and emotional growth.
Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.
Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
Prepared healthy, age-appropriate snacks and meals.
Education
High School Diploma -
Monarch High School
Alpharetta, GA
05.2019
Skills
Scheduling Tests and Procedures
Creative Solutions
Teamwork and Collaboration
Building Customer Loyalty
Effective Customer Communication
Event Planning
Client Retention
Team Training
Timeline
Front Desk Receptionist Specialist
Restore First Health
05.2022 - 08.2023
Beauty Consultant/Style Consultant
Target
04.2021 - 03.2023
Event Management Intern
Posh Entertainment
01.2019 - 07.2022
Nanny
Freelance
09.2018 - 03.2020
Volunteer Coordinator
Marsha's Guardian Angels Non-profit
02.2016 - Current
High School Diploma -
Monarch High School
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