Jaynna Strong
Tulsa,OK
Summary
Dynamic hairstylist with a proven track record at Berkshire Salon and Day Spa, excelling in client consultations and advanced hair styling techniques. Renowned for building strong relationships and enhancing client satisfaction through exceptional communication. Quick learner dedicated to ongoing education, ensuring the latest trends are utilized for optimal results.
Overview
5
5
years of professional experience
Work History
Hairstylist
Berkshire Salon and Day Spa
04.2023 - Current
- Delivered customized haircuts and styles based on client consultations.
- Utilized advanced coloring techniques to enhance clients' appearance.
- Maintained cleanliness and organization of workstations to ensure safety standards.
- Assisted in training new staff on salon procedures and customer service protocols.
- Enhanced client satisfaction through effective communication and personalized service.
- Participated in ongoing education to stay updated on the latest trends and techniques.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
Server
In The Raw Vu
02.2023 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order processing and guest satisfaction.
- Trained new staff on menu offerings and service standards to enhance team performance.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Maintained cleanliness and organization of service areas to comply with health regulations.
- Developed strong relationships with regular patrons, fostering loyalty and repeat business.
- Resolved customer complaints promptly, enhancing overall dining experience and retaining clientele.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Pharmacy Technician
The Medicine Shoppe
01.2021 - 01.2023
- Managed medication dispensing and verification processes to ensure accuracy and compliance.
- Trained and mentored junior pharmacy technicians on operational procedures and customer service standards.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Collaborated with pharmacists to review patient medications for safety and effectiveness.
- Developed standard operating procedures for medication handling, improving workflow consistency across team.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Education
High School Diploma -
Blue Spring South
Blue Springs, MONo Degree - International Business
Tulsa Community College
05-2026
Technical Trade - Cosmetology
Paul Mitchell
Tulsa, OK04-2023
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
- Schedule management
- Relationship building and management
- Advanced communication skills
- Customer education
Timeline
Hairstylist
Berkshire Salon and Day Spa
04.2023 - Current
Server
In The Raw Vu
02.2023 - Current
Pharmacy Technician
The Medicine Shoppe
01.2021 - 01.2023
High School Diploma -
Blue Spring South
No Degree - International Business
Tulsa Community College
Technical Trade - Cosmetology
Paul Mitchell