Jayri Castillo Posada
Fort Myers,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Assistant Community Director
The Park At Positano
Fort Myers, FL
02.2023 - Current
- Reviewed delinquency reports regularly and took appropriate action when needed in order to reduce the rate of past due accounts receivables.
- Maintained accurate records regarding tenant information, rent payments, lease agreements, and other pertinent documents.
- Conducted property tours for prospective residents, generated new leads, and processed rental applications.
- Supervised staff members by providing direction on daily tasks as well as conducting performance reviews.
- Collaborated with maintenance team to ensure timely completion of repairs and upkeep of community grounds and buildings.
- Assisted in the daily operations of a residential community by responding to resident inquiries, resolving conflicts, and providing customer service.
Phlebotomist/Bilingual Customer Service Representative
Lee Health
Fort Myers, FL
07.2020 - 01.2023
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Maintained accurate records of collected specimens and test results.
- Verified patient information prior to specimen collection.
- Adhered to HIPAA guidelines regarding patient privacy.
- Provided excellent customer service while interacting with patients.
- Documented patient information into electronic medical records system.
Education
Certified Phlebotomist -
Zeal Technical
North Fort Myers, FL07-2022
High School Diploma -
Ida S. Baker High School
Cape Coral, FL06-2022
Skills
- Time Management
- Team building
- Active Listening
- Task Prioritization
- Excellent Communication
- Professionalism
- Attention to Detail
- Relationship Building
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Assistant Community Director
The Park At Positano
02.2023 - Current
Phlebotomist/Bilingual Customer Service Representative
Lee Health
07.2020 - 01.2023
Certified Phlebotomist -
Zeal Technical
High School Diploma -
Ida S. Baker High School
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