Summary
Overview
Work History
Education
Skills
Accomplishments
Activities
Timeline
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Jayvyn Napier

Detroit,MI

Summary

Dynamic Sales Associate with proven expertise at Kids Footlocker, excelling in customer service and relationship building. Recognized for enhancing store appeal and driving repeat business through effective upselling and conflict resolution. Adept at managing high-stress situations while ensuring accurate cash handling and fostering a collaborative team environment.

Overview

1
1
year of professional experience

Work History

Sales Associate

Kids Footlocker
Dearborn, MI
06.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Renaissance High School
Detroit, MI

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Relationship building
  • Conflict resolution
  • Upselling

Accomplishments

Honor roll, 5 semesters

Student of the month, 2024

1030 SAT score

Activities

National Honor Society (2024-present)

Track And Field (2024 season)

JROTC (2022-2024)

Tutoring (2024)

Community Service

Timeline

Sales Associate

Kids Footlocker
06.2024 - Current

Renaissance High School