Jazelle Anderson
Los Angeles,CA
Summary
Highly ambitious and driven in learning and developing skills to execute great work ethics. Dedicated and motivated to help meet client(s) needs. A strong communicator and open minded problem solver willing to effectively and productively meet and work with diverse individuals.
Overview
8
8
years of professional experience
Work History
Customer Service Associate
The Home Depot
05.2021 - Current
- Ensure products are available for customers by down stocking merchandise
- Resolve customer inquiries with prompt service
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines
School Social Work Intern
Esperanza College Prep
01.2023 - 05.2024
- Developed strong rapport building skills with clients through empathetic listening and open dialogue.
- Engaged in individual and group supervision and case consultations.
- Enhanced client well-being by implementing effective socio-emotional and behavioral learning strategies.
- Implemented and evaluated the effectiveness of interventions by regularly monitoring progress toward established goals.
- Documented notes and updated client case records.
School Social Work Intern
Alliance Susan & Eric Smidt Technology High School
08.2022 - 05.2023
- Provided individual counseling under the supervision of school social worker pertaining to socio-emotional and academic concerns.
- Conducted and completed intake assessments and developed treatment plan and goals with students.
- Collaboratively worked with counseling team to roll out a series of SEL workshops for students.
- Provided crisis intervention support for students experiencing emotional or behavioral challenges, ensuring timely assistance and appropriate referrals.
- Assisted students in accessing and utilizing school and community resources.
- Maintained and updated student records and documentation.
Volunteer
Royal Vista Cove Care Center
03.2016 - 02.2019
- Offered a range of emotional and physical care through consistent supervision of residents.
- Cultivated relationships and maintained regular communication to solicit resident needs.
- Used strong interpersonal communication skills to convey information to staff members.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Master of Arts - Social Work
California State University, Los Angeles
Los Angeles, CA05.2024
Bachelor of Arts - Social Work
California State University, Los Angeles
Los Angeles05.2023
Skills
- Patient and empathetic
- Effective communication skills
- Open minded
- Problem solving skills
- Team player
- Organized and responsible
- Determined
- Adaptability and Flexibility
Languages
English
Spanish
Timeline
School Social Work Intern
Esperanza College Prep
01.2023 - 05.2024
School Social Work Intern
Alliance Susan & Eric Smidt Technology High School
08.2022 - 05.2023
Customer Service Associate
The Home Depot
05.2021 - Current
Volunteer
Royal Vista Cove Care Center
03.2016 - 02.2019
Master of Arts - Social Work
California State University, Los Angeles
Bachelor of Arts - Social Work
California State University, Los Angeles