Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jaziah Brown

Mount Kisco

Summary

Dynamic and customer-focused professional with extensive experience at TJX Companies, excelling in relationship-building and cash handling. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Recognized for maintaining high standards of service in fast-paced environments while managing multiple tasks efficiently.

Overview

3
3
years of professional experience

Work History

Sales Associate

TJX Companies
10.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Busser

Exit 4 Food Hall
08.2023 - 04.2024
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.

Server

Boston Market
08.2022 - 03.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

Fox Lane High School
Bedford Hills, NY
06.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Money handling
  • Stocking and receiving

Accomplishments

Ase certificate for Auto Body work

Timeline

Sales Associate

TJX Companies
10.2023 - Current

Busser

Exit 4 Food Hall
08.2023 - 04.2024

Server

Boston Market
08.2022 - 03.2024

Fox Lane High School

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Jaziah Brown