Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Jazlin Garcia

Chicago,IL

Work Preference

Desired Job Title

Front Desk ReceptionistCustomer Service Representative

Work Type

Full Time

Summary

Motivated individual with strong problem-solving and organizational strengths. Brings reliability, initiative, and a proactive approach to new challenges. Eager to contribute positively to team efforts and enhance workplace efficiency.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Rosin Eyecare
Chicago, IL
04.2022 - 01.2023

Welcomed and supported patients upon arrival to ensure a positive experience.

Facilitated patient check-in and check-out processes for appointments.

Assisted in verifying insurance details for client accounts. Supported the verification process to ensure accurate coverage information. Facilitated communication with insurance providers to confirm policy terms.

Compiled and organized patient charts for weekly review.

Facilitated patient assistance in dispensing glasses and contact lenses.

Executed creation of contact orders to streamline communication processes.

Managed appointment scheduling utilizing electronic systems.

Executed scanning of patient charts to ensure accurate digital record-keeping.

Managed inventory of glasses, ensuring optimal stock levels and organization.

Managed inventory tracking and organization for glassware supplies.

Customer Service Representative

INTEGRA Healthcare
Elmhurst, IL
08.2019 - 10.2021

Executed scanning of delivery and pick-up tickets to ensure accurate tracking.

Facilitated communication with drivers to coordinate patient home delivery and pickup schedules.

Optimized delivery and pickup processes for patient items at original pricing.

Administered DME system to oversee patient orders and guarantee precise inventory updates.

Facilitated creation of patient orders for timely medical equipment delivery.

Education

High School Diploma -

West Leyden Highschool
Northlake, IL
05.2018

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Telephone etiquette
  • Data entry
  • Problem-solving skills
  • Team collaboration
  • Scheduling
  • Appointment scheduling
  • Office organization
  • Task delegation
  • Multitasking and organization
  • Filing and sorting

Timeline

Front Desk Receptionist

Rosin Eyecare
04.2022 - 01.2023

Customer Service Representative

INTEGRA Healthcare
08.2019 - 10.2021

High School Diploma -

West Leyden Highschool
Jazlin Garcia