Jazlyn Garcia
Bensalem,Pa.
Summary
Results-driven Customer Service Professional with extensive experience in cultivating strong client relationships. Proficient in managing insurance quotes, assisting with claims, and resolving billing inquiries, consistently ensuring exceptional support and client satisfaction. Highly adaptable to fast-paced environments, committed to delivering efficient and high-quality service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Account Representative
State Farm
Newtown, PA
05.2024 - 06.2024
- Same as other State Farm job
Account Representative
State Farm
Bristol, PA
01.2024 - 05.2024
- Delivered top-tier customer service by assisting clients with insurance quotes, policy changes, and claims support.
- Fostered trust and loyalty through consistent client engagement.
- Educated clients on coverage options and additional benefits, contributing to customer retention.
- Contacted existing book-of-business clients to cross-sell additional insurance lines.
Benefits Advisor
American Income Life
Media, PA
05.2023 - 09.2023
- Serviced both existing and new client needs.
- Presented information about free group benefits to individuals in unions.
- Provided thorough guidance on exclusive benefits and document submission procedures.
- Completed follow-up interactions with clientele.
Education
Some College (No Degree) - Undecided
Shippensburg University of Pennsylvania
Shippensburg, PAHigh School Diploma -
Bensalem High School
Bensalem, PA06-2022
Skills
- Adaptability
- Strong communication
- Problem solving
- Customer service
- Persistent
- ECRM software
Certification
- Property & Casualty (PA & NJ), Life (PA & NJ)
Timeline
Account Representative
State Farm
05.2024 - 06.2024
Account Representative
State Farm
01.2024 - 05.2024
Benefits Advisor
American Income Life
05.2023 - 09.2023
Some College (No Degree) - Undecided
Shippensburg University of Pennsylvania
High School Diploma -
Bensalem High School
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