Jazlyn Hernandez
Seagoville
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
Olive Garden Restaurant
Dallas, TX
12.2025 - 06.2026
- Delivered exceptional customer service by promptly addressing guest needs and inquiries.
- Managed multiple tables efficiently while maintaining a positive dining experience.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Trained new servers on menu details, service protocols, and customer interaction techniques.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Package Handler
FedEx
01.2025 - 06.2025
- Loaded, unloaded, and sorted packages within a fast-paced warehouse environment.
- Scanned, lifted, and placed parcels on conveyor belts and trucks to ensure timely dispatch.
- Enhanced physical stamina and attention to detail to meet tight deadlines effectively.
Servant Leader Americorps
Equal Heart at St. Philips School
05.2024 - 01.2025
- Demonstrated professionalism, responsibility, and integrity in daily interactions with students as a positive role model.
- Led daily recreational activities including sports, arts & crafts, and nature exploration, fostering student engagement and community building.
- Facilitated group discussions and focused interactive sessions on topics such as character development, leadership skills, and environmental stewardship.
- Facilitated the execution of all program components and maintained consistent and accurate implementation according to established guidelines.
Bjorklunden Student Weekend Assistant
Lawrence University
08.2023 - 05.2024
- Supported weekend operations at facility through customer service, event assistance, and facility maintenance to enhance visitor experience.
- Collaborated with staff and residents to coordinate schedules based on dietary needs and activity preferences, ensuring effective staffing.
- Checked in with visitors, donors, and prospective students to confirm positive experiences during their visit.
Cashier
Charco Broiler
02.2021 - 11.2022
- Provided friendly greetings to enhance customer experience. in a friendly and professional manner.
- Followed store policies and procedures to minimize mistakes and enhance customer service.
- Operated cash register and electronic equipment with accuracy and efficiency, ensuring smooth transaction processes.
- Maintained cleanliness and organization of restaurant to provide a welcoming environment for customers.
Education
High School Diploma -
Uplift Luna Secondary
Dallas, TX06-2023
Associate of Applied Science - Dental Hygiene
Dallas College
Dallas06-2028
Skills
- Customer engagement
- Client relationship building
- Physical stamina
- Food safety
- Teamwork and collaboration
- Point of sale
- Strong work ethic
Interests
Fitness & Wellness, Strength training, Hiking, Power of body recomposition, Proper nutrition, Cultural exchange & Learning languages, Improving Spanish by watching Spanish-speaking content and shows, Currently learning ASL, Culinary traditions, Code-switching and linguistic diversity, Cosmetics, Skincare & skin health, Makeup techniques & trends, Cosmetics product development & marketing, Cultural & historical perspectives of beauty standards
Languages
Spanish
Timeline
Server
Olive Garden Restaurant
12.2025 - 06.2026
Package Handler
FedEx
01.2025 - 06.2025
Servant Leader Americorps
Equal Heart at St. Philips School
05.2024 - 01.2025
Bjorklunden Student Weekend Assistant
Lawrence University
08.2023 - 05.2024
Cashier
Charco Broiler
02.2021 - 11.2022
High School Diploma -
Uplift Luna Secondary
Associate of Applied Science - Dental Hygiene
Dallas College