Jazlyn Kaiwi
Kaneohe
Summary
Seasoned Organizational Support Professional with over 25 years of experience in client service, workflow coordination, and cross-functional team support within financial, educational, and behavioral health sectors. Demonstrates cultural competence and strong communication skills while maintaining accuracy and composure in fast-paced environments. Currently pursuing a Master of Science in Industrial-Organizational Psychology.
Overview
10
10
years of professional experience
Work History
Licensed Insurance Agent
Premier Financial Alliance
Honolulu
10.2024 - 10.2025
- Educated clients on insurance policies, coverage options, claims processes to facilitate informed decision-making.
- Conducted risk assessments to identify client needs and recommend tailored insurance solutions.
- Collaborated with underwriters to ensure accurate policy underwriting and pricing strategies.
- Facilitated onboarding process for new clients and recruits, ensuring their understanding of insurance policies.
Substitute Educational Assistant
Department Of Education
Kaneohe
05.2018 - 09.2022
- Collaborated with inclusive teachers to supervise up to 35 students, ensuring support for those with special needs.
- Collaborated with special education staff to ensure accommodations and individualized support were implemented effectively.
- Streamlined daily classroom operations by maintaining routines, monitoring student behavior, and facilitating smooth transitions to enhance learning environment.
- Maintained accurate documentation and communicated student needs to instructional teams.
Treatment Associate
Hina Mauka Alcoholic Rehabilitation Center
Kaneohe
04.2016 - 02.2018
- Managed caseload of 25 clients, ensuring organized records and prioritizing effective interventions.
- Tracked patient progress and documented changes, contributing to individualized care plans.
- Delivered culturally sensitive support to diverse patient populations, enhancing their treatment experience in a residential environment.
Education
Master of Science - Industrial/Organizational Psychology
University of Phoenix
Tempe, AZ03-2026
Bachelor of Science - Business
University of Phoenix
Tempe, AZ03-2024
Skills
- Project management
- Risk management
- Data analysis
- Client education
- Client communication
- Project management
- Stakeholder collaboration
- Employee training and development
- Stakeholder collaboration
Timeline
Licensed Insurance Agent
Premier Financial Alliance
10.2024 - 10.2025
Substitute Educational Assistant
Department Of Education
05.2018 - 09.2022
Treatment Associate
Hina Mauka Alcoholic Rehabilitation Center
04.2016 - 02.2018
Master of Science - Industrial/Organizational Psychology
University of Phoenix
Bachelor of Science - Business
University of Phoenix