Jazmin Arevalo Elias
Northridge,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Barista
Coffee Bean & Tea Leaf
Encino, CA
06.2025 - Current
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure operational efficiency.
- Developed rapport with regular customers, fostering loyalty and repeat business.
- Assisted customers with menu selections, providing recommendations based on preferences and dietary restrictions.
- Collaborated with team members to enhance service efficiency during peak hours, ensuring timely order fulfillment.
Brand Associate
Coach Outlet
Pismo Beach, CA
05.2024 - 08.2024
- Led brand marketing initiatives to enhance customer engagement and loyalty.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Handled customer inquiries professionally, providing accurate product information while maintaining a friendly demeanor at all times.
- Developed strong relationships with clients for increased customer loyalty and retention.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
Crew Member
Chipotle
Arroyo Grande
03.2023 - 08.2023
- Worked front counter and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Became familiar with products to answer questions and make suggestions.
Brand Associate
Old Navy
Santa Maria, CA
03.2022 - 08.2023
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Arranged new merchandise with signage and appealing displays to encourage customer sales.
- Achieved daily sales goal by cross selling and promoting additional products and services.
Floor Staff Member
Regal Cinemas
Santa Maria
05.2021 - 02.2022
- Engaged in friendly conversation with customer to better uncover individual needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations.
- Sell products and services (tickets, passes, & memberships)
- Manage inventory and stock
- Assist individuals with special needs
Education
No Degree - Business Marketing
Cal State Northridge
Northridge, CA05.2029
High School Diploma -
Pioneer Valley High School
Santa Maria, CA06.2023
Skills
- Cash Handling
- Dependable and Cooperative
- Interactive Communication Skills
- Store Opening and Closing
- Product Promotion
- Adaptability and Flexibility
- Health and Safety Compliance
- Clear Communication
- Time Management
- Teamwork and Collaboration
- Creativity
- Conflict Resolution
Languages
Spanish
Native or Bilingual
Timeline
Barista
Coffee Bean & Tea Leaf
06.2025 - Current
Brand Associate
Coach Outlet
05.2024 - 08.2024
Crew Member
Chipotle
03.2023 - 08.2023
Brand Associate
Old Navy
03.2022 - 08.2023
Floor Staff Member
Regal Cinemas
05.2021 - 02.2022
High School Diploma -
Pioneer Valley High School
No Degree - Business Marketing
Cal State Northridge