Jazmin Aros
Dallas,TX
Summary
I am seeking a position where I can utilize my work experience to continue learning and expanding my knowledge.
As well as securing a position in a well-established organization with a stable environment.
Overview
5
5
years of professional experience
Work History
Patient Care Coordinator
Brident Dental & Orthodontics
02.2022 - 03.2023
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Resolved patient concerns and complaints with empathy and professionalism, restoring trust in healthcare services.
House Keeper
Preston of The Park Cities
04.2021 - 01.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Dusted picture frames and wall hangings with cloth.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
Crew Member Team Leader
Sonic
05.2018 - 03.2021
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
- Oversaw cash management procedures, ensuring accuracy in transactions and reducing discrepancies in end-of-day reports.
Education
High School Diploma -
Skyline High School
Dallas TX2020
Skills
- Critical thinking skills
- HIPAA compliance
- Organizational skills
- Appointment scheduling
- Customer service
- Patient relations
- Insurance verification
- Patient care
- Scheduling
- Patient documentation
- Office administration
- Payment collection
- New hire training
- Medical data collection
- Multitasking
- Patient satisfaction
- Reliability and dedication
- Caring and empathetic
- Insurance authorizations
- Spanish fluency
- Baby sitting
- Child development
- Deep cleaning expertise
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Care Coordinator
Brident Dental & Orthodontics
02.2022 - 03.2023
House Keeper
Preston of The Park Cities
04.2021 - 01.2022
Crew Member Team Leader
Sonic
05.2018 - 03.2021
High School Diploma -
Skyline High School