JAZMIN FLORES
Houston,Texas
Summary
Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Nordstrom
07.2023 - Current
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Used cash registers and credit card machines to cash out customers.
- Answered phone calls to take orders, give information and document reservations.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Restaurant Hostess
Guadalajara Mexican Bar & Grill
06.2022 - 06.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Cashier
Demeris Barbecue
08.2021 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Lamar High School
Houston, TX06.2022
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Cash Handling
- POS system operations
- Supply Restocking
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Hostess
Nordstrom
07.2023 - Current
Restaurant Hostess
Guadalajara Mexican Bar & Grill
06.2022 - 06.2023
Cashier
Demeris Barbecue
08.2021 - 11.2021
High School Diploma -
Lamar High School